Job Description

Responsibilities

  • Build and develop a portfolio of VIP clients (own contacts or developed through strategic relationships).
  • Sell and manage VIP booth and table reservations in advance, with direct client follow-up.
  • Carry out follow-up and sales throughout the week with a flexible schedule.
  • Resolve client questions, needs, or incidents in real time, with a proactive, solution-oriented, and service-focused attitude.
  • Provide customer service via calls, WhatsApp, and email (using a company phone), ensuring agile and professional communication.
  • Attend to and accompany VIP clients on-site during club nights, ensuring a comfortable, exclusive, and professional experience.
  • Manage and activate VIP guest lists.
  • Collaborate with the internal team (security, waitstaff, management) to ensure a smooth, high-level experience.

Requirements

  • On-site attendance of 5/10 hours per week...

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