Job Description
Regulatory Administrator
A global premium automotive brand has an immediate need, for a financial services / regulatory services administrator, to join the team.
The opportunity
You will have the opportunity to work with an enthusiastic team who are passionate about delivering outstanding service. You will enhance your critical skills, especially conflict resolution, stakeholder communication, data analysis, and regulatory compliance. You become a key player in shaping customer experience strategy. You will gain insights from complaints to help organisations improve products, services, and internal processes.
The Purpose
To assist with the logging of DSARs, commission complaints, claims, and other administrative tasks for the Regulations team.
Approximately 500 emails are received daily across multiple mailboxes that need to be reviewed and triaged. This also involves checking for any postal letters and actioning these on the same day, managing...
A global premium automotive brand has an immediate need, for a financial services / regulatory services administrator, to join the team.
The opportunity
You will have the opportunity to work with an enthusiastic team who are passionate about delivering outstanding service. You will enhance your critical skills, especially conflict resolution, stakeholder communication, data analysis, and regulatory compliance. You become a key player in shaping customer experience strategy. You will gain insights from complaints to help organisations improve products, services, and internal processes.
The Purpose
To assist with the logging of DSARs, commission complaints, claims, and other administrative tasks for the Regulations team.
Approximately 500 emails are received daily across multiple mailboxes that need to be reviewed and triaged. This also involves checking for any postal letters and actioning these on the same day, managing...
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