Registration Support Assistant

Job Title: Registration Support Assistant
Hours: 37
Salary: HC05£25,989 - £28,142 per annum
Contract: Fixed Term
Contract end: 31/03/2027
Closing date: 19/06/2026

Role

The Registration Support Assistant provides back‑office and administrative support to the registration and ceremonies teams and answers enquiries from customers face‑to‑face, by phone and by email. The role covers birth, death, marriage or civil partnership registration, ceremony arrangements and British citizenship processes. Working Mondays, Thursdays and Fridays, 08:55‑16:45, with half an hour lunch, the position is based at Hereford Register Office with occasional coverage of the Town Hall certificate office.

Responsibilities

• Assist with registration of births, deaths, marriages and civil partnerships.
• Organise and support ceremonies and related paperwork.
• Maintain accurate records in IT systems and manage data entry.
• Re...