Job Description

Job Summary

Greets patients and families in person or on the telephone. Obtains demographic, third party payer information, financial information, medical information, and identification to schedule or register the patient for services. Obtains authorization, referrals, and collects payments as required.


Job Specific Duties

  • Complies with applicable governmental regulations such as HIPAA (Health Information Portability and Accountability Act of 1996) and EMTALA (Emergency Medical Treatment Active Labor Act).
  • Greets patients and families in person or on the telephone displaying excellent customer skills and responds to questions and/or problems. Keeps open lines of communication with patients and families.
  • Interviews patients and families to obtain demographic, third party payer information, financial/medical information, identification to schedule, and pre-register or register patient.
  • Verifies third party payer inf...

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