Job Description

Is this job for you?

Do you believe in putting the customer first?

Do you love to solve problems and create solutions?

Do you have an exceptional attention to detail?

Trans Global is actively seeking to expand our service team. We need people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations! This position reports directly to the Service Manager.

Responsibilities

  • Provide customers with courteous and professional in-home servicing of major appliances
  • Conduct appliance assessments to determine the issue
  • Resolve installation issues
  • Estimate the costs of repairs/replacements
  • Order parts and ensure inventory supply levels are sufficiently maintained
  • Communicate with customers regarding details of the assessment and servicing required
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