Job Description

Regional Service Manager - North UK

📍 North UK | Field-Based Leadership Role

Are you an experienced leader with a passion for customer service, people development, and operational excellence?

We're looking for a Regional Service Manager to lead our Northern service operation, managing a team of Area Service Managers and driving performance across safety, customer satisfaction, service growth, and operational delivery.

What you'll do:
✅ Champion a safety-first culture and employee wellbeing
✅ Lead, coach and develop high-performing service teams
✅ Drive customer service excellence and operational performance
✅ Use data and insights to deliver business results and continuous improvement
✅ Build strong relationships with customers and internal stakeholders
✅ Identify and maximise service growth opportunities across the region

What we're looking for:
✔ Proven experience leading managers and multi-site/field-based teams

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