Regional Program Senior Executive / Assistant Manager

Job Responsibility :

Team and People Management

. Lead and manage internal/ external stakeholders to ensure effective account management and operation efficiencies

. Highlight and share best practices within the team to ensure consistency and continuity in operational excellence approach

. Drive automation and continuous improvement initiatives to increase productivity within the team

. Work and communicate with various teams based around the region

Customer Management

. Responsible to assist in managing the daily operations (execution plan, utilization management, knowledge management and communications). Ensure team actively engage assigned customers in business + performance reviews

. Monitoring KPI, including tracking of overall improvement goals and outcomes. Execute process improvement/ initiative across countries to improve KPIs situationally

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