Job Description

Regional Ombudsman at UN. Grade: P-5. Location: Santiago, Chile.

Responsibilities

  • Lead and manage the Regional Ombudsman Office in Santiago, ensuring the effective delivery of services within the assigned area of coverage.
  • Provide independent, impartial, confidential and informal conflict resolution services to staff members and affiliated personnel on employment-related concerns.
  • Advise staff members and affiliated personnel on available options and avenues for resolution, taking into account the respective rights, obligations and interests of the Organization and its personnel.
  • Facilitate dialogue, conduct mediations, undertake shuttle diplomacy and information‑gathering, and provide conflict coaching to support constructive resolution of disputes involving staff members and affiliated personnel.

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