Job Description

Drive profitable growth and customer engagement across North Asia by leading the Inside Sales Account Manager (ISAM) program and scaling eCommerce channels - including Hilti Online, Hilti Shopping App, and Marketplaces (., Tmall, Naver).

This role owns the strategy and performance of digitally enabled sales channels, while supporting execution and enablement in MOs to deliver a seamless omnichannel customer experience and accelerate share of wallet.

What You'll do

1. Inside Sales (ISAM) Program Leadership

  • Design and execute the regional ISAM strategy aligned with Regional Hub and Market Organizations (MO) priorities and reference the guidelines of Global Competence Centre (GCC).
  • Work on trade segmentation, regional coverage using data-driven insights. Work with MO to define the investment of ISAM to drive acquisition, retention, and account penetration / upsell.
  • Partner with MO sales leaders to ensure ...

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