Job Description

A global background screening leader is seeking an Associate Director of Client Management in Kuala Lumpur. This role will lead a high-performing team, ensuring client satisfaction and retention. The ideal candidate will have over 10 years of experience in customer success or account management within B2B environments, alongside strong leadership and relationship skills. Candidates with a background in HRTech or SaaS are preferred. The company promotes a remote-first work culture, supporting effective client engagement across Asia.
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