Job Description

Description

  • Manage the overall business relationship with customers in order to extend satisfaction
  • Monitor sales and action plans for the branch and proactively support staff to achieve the business targets within given time frame.
  • Ensure the highest level of accuracy and professionalism is maintained while providing services to the customers.
  • Ensure compliance through a sound knowledge of bank’s policies, procedures, services and system to avoid risk factors.
  • Ensure employees under your supervision receive appropriate training to perform his/her duties effectively.
  • To provide coaching and feedback in order to increase staff motivation and morale.
  • To ensure that all the branch expenses are occurred within approved budget.

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