Refund Analyst

The **Refund** **Analyst** is responsible for researching and processing patient and payer refunds related to fixed radiology services. This role ensures accurate reconciliation of credit balances, validates overpayments, and initiates refund requests in compliance with payer contracts, internal policies, and regulatory standards. The Refund Analyst works closely with billing, collections, and finance teams to maintain audit-ready documentation and support timely resolution of account discrepancies.

**Key** **Responsibilities**

+ Research credit balances across patient and payer accounts to determine refund eligibility.
+ Pull and review Explanation of Benefits (EOBs) to validate overpayments and support refund documentation.
+ Prepare and submit check request forms for management approval prior to refund issuance.
+ Collaborate with billing and collections teams to resolve account discrepancies and ensure accurate adjustments.
+ Maintain detailed re...