Job Description

**Job Summary and Responsibilities**

As our Referral Specialist at Family Practice Associates - Cleveland, you will orchestrate patient access to specialized care by expertly managing all referral and authorization processes.

Every day, you will proactively obtain clearances for specialty visits, issue referrals for ancillary services (consults, imaging, labs), and secure approvals for medications, DME, home health, and other vital services.

To be successful in this role, you will demonstrate meticulous attention to detail, strong organizational skills, and clear communication to ensure seamless and efficient service delivery for our patients.

+ Gather, verify, and process orders for test, referrals, authorizations, and pre-certifications by working closely with physician(s), patients, and payers.
+ Communicate detailed information and answers patients' questions regarding their health care plan; provide answers to billing and insurance clarificat...

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