Job Description

Referral & Authorization Coordinator (Bilingual – English/Spanish)

We are seeking a detail-oriented Referral & Authorization Coordinator to manage authorizations and referrals across multiple insurance plans. This role ensures timely care coordination, accurate documentation, and excellent patient communication.

Key Responsibilities

  • Process and track authorization requests, ensuring accuracy and completeness
  • Secure approvals from insurance providers via phone, email, or fax
  • Coordinate specialty appointments, diagnostics, DME, and other services
  • Follow up on outstanding documentation to prevent delays in care
  • Communicate authorization status and resolve patient inquiries
  • Maintain referral records, verify appointment completion, and obtain clinical documentation
  • Use multiple systems to schedule, track, and manage referrals
  • Meet deadlines and maintain professional, patient-focused com...

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