Job Description
Job Description
Group Manager – Finance & Accounting
The Manager – Finance & Accounting (BPM) is responsible for leading end-to-end F&A operations within a Business Process Management (BPM) environment. The role involves managing service delivery, driving process excellence, ensuring compliance, stakeholder management, and leading transformation initiatives to improve efficiency, accuracy, and scalability.
Key Responsibilities
1. Service Delivery & Operations Management
- Manage end-to-end F&A processes including:
- Procure-to-Pay (P2P)
- Order-to-Cash (O2C)
- Record-to-Report (R2R)
- Ensure SLAs/KPIs are consistently met or exceeded.
- Monitor daily operational performance and resolve escalations.
- Drive high-quality output with focus on accuracy and timeliness.
2. Team Leadership & People Management
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