Recoveries Associate

Let us tell you about the role

We're excited to offer a new opportunity to join our Dealer Recoveries team in Cardiff. You'll take ownership of a dedicated region and a portfolio of key dealer and broker accounts, using your judgement, commercial awareness and relationship-building skills to manage cases and deliver positive outcomes.

This is not a high-volume call centre or dialler-based role. Instead, you'll work autonomously, taking a consultative approach to managing your portfolio, building trusted relationships and influencing outcomes through effective negotiation and collaboration.

You'll play a key role in maximising recoveries while balancing customer, dealer and business needs, with the freedom to make informed decisions and take ownership of your accounts from start to finish.

What will your day look like?

• Manage a portfolio of dealer and broker accounts, working collaboratively to recov...