Receptionist/Civic Support Administrator

Ledbury Town Council is seeking a friendly, organised and professional individual to join our team as a Receptionist / Civic Support Administrator. This is an exciting opportunity to become the welcoming face of the Council, providing excellent customer service to residents, visitors, councillors and community organisations while supporting the Mayor, Deputy Mayor and wider Council administration. As the first point of contact for the Council, you will play a key role in ensuring that enquiries are handled efficiently, visitors receive a warm welcome and the Council's administrative functions operate smoothly.

Responsibilities

• Acting as the first point of contact for visitors, telephone calls and enquiries
• Providing reception and customer service support
• Managing incoming and outgoing correspondence
• Maintaining room booking systems and preparing meeting rooms
• Providing administrative support to the Mayor and Deputy M...