Job Description
Overview
The Receptionist/Greeter is responsible for greeting all patients, vendors, and incoming visitors in a friendly and personable manner. This position will also answer a multi‑line phone, complete general office duties.
Responsibilities
- Be pleasant, friendly and professional when greeting visitors and callers
- Direct patients and other visitors to the facility to the desired location, giving clear, easy to understand directions
- Answer the multi‑line phone, connecting the calls to multiple offices, taking messages, answering questions or completing tasks associated with the call as needed.
- Complete general office duties such as simple alphabetizing/filing, sorting of paperwork, confirming appointments.
- Work with Specialty offices to help with the referrals: contacting insurance companies, speaking with patients and obtaining information related to the referral.
- Other duties as assigned. ...
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