Receptionist ( Spanish Speaker)

The Receptionist ensures a warm, welcoming, and professional front desk experience for all members and guests. This role is responsible for managing check-ins, handling inquiries, updating the CRM system, and performing essential administrative tasks. The ideal candidate must be presentable, energetic, and experienced in delivering luxury service standards.

Key Responsibilities

• Front Desk Operations
  Greet members and guests in a friendly and professional manner.
  Handle check-ins, check-outs, and membership validations.
  Respond promptly to phone calls, WhatsApp messages, and emails.
  Manage booking schedules for classes, personal training sessions, and facility usage.
• Customer Service
  Provide accurate information about gym services, memberships, and facilities.
  Assist members with queries, concerns, and service-related requests.
  Maintain a consistently high standard of hospitality and guest experience.