RECEPTIONIST

• Perform receptionist duties including greeting customers and managing front‑desk operations to create a welcoming environment.
• Handle customer service hotline.
• Handling telephone calls, screening and directing calls.
• Provide quality customer service to customers over phone or email.
• Provide excellent and friendly frontline customer service.
• Adhere to hygiene and safety standards.
• Adhere to company’s standard operating procedures.
• Any other appropriate duties and responsibilities as assigned.
• Friendly personality, positive attitude and team player.
• Good communication skills.
• Problem‑solving skills.
• Dedicated with desire to strive towards excellence.
• Other ad‑hoc duties.

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