Receptionist

Job Overview

Summary/Objective
The Receptionist serves as a front-line representative for the dealership. Answers multi-line phone system. Is responsible for greeting customers as they enter the showroom, answers basic inquiries, and directs them to the appropriate party. Ensures a customer-friendly environment and an exceptional customer experience. Essential Functions

Answers multi-line phone system in accordance with company policies, using the company approved greeting in a friendly and professional manner

Responds quickly and accurately to incoming telephone calls by routing calls, providing assistance, and furnishing general information to internal and external callers

Offers to take messages or send caller to voicemail according to caller preference and company policy when person caller is trying to reach is not available

Greets and directs visitors, including but not limited to customers and vendors,...