Job Description

Reporting into the Home Manager, responsibilities will include:

  • Providing a professional and secure front of house service, welcoming visitors and acting as a first point of contact.
  • Escalate concerns or issues as appropriate.
  • Comply with CQC essential standards and Anchor procedures.

    • Required knowledge & experience:

  • Customer service NVQ2 is desirable but not essential.
  • Previous experience of working in an office environment.
  • Understanding of building security and location policies and procedures.
  • Understanding of confidentiality and data protection within a care setting.
  • Health & safety in the workplace.

    • Required skills:

  • Basic computer
  • Presentable, approachable and with a friendly personality.
  • Able to work individually and as part of a team.

    • Anchor – a great place to work

    Anchor is England’s largest not-for-profit providers of c...

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