Receptionist

Reception Agent

First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

What you will be doing:

• To welcome guests or visitors at all times enhancing a lasting impression of warmth and care
• To handle all arrivals in an efficient manner providing our guests with accommodation and personalised escort enhancing a feeling of warmth and comfort in a professional and proactive manner
• To anticipate up-selling and cross-selling opportunities encouraging our guests to use the hotel facilities for their enjoyment
• To act as an in house guests' ambassador by establishing and developing personal contact with all our guests enhancing a feeling of comfort, warmth and care throughout their stay.
• To ensure that the uniform provided is kept in good ...