Receptionist

Job Title

Receptionist

Job Purpose

Searles Leisure Resort is a family‑run holiday resort located on the Norfolk coastline in Hunstanton. It has been a trusted destination for UK seaside breaks for over 70 years, built around the motto: “creating happiness for all ages.” As part of the larger Searles Leisure Group, the resort offers a friendly, welcoming atmosphere and strong community values. The role supports the Company’s mission and objectives through compliance with Policies and Procedures.

Key Responsibilities

• Welcoming guests and checking them in, passing accurate information about their stay.
• Answering telephone and email enquiries.
• Using the computerised booking system to make reservations.
• Ensuring reception foyer areas meet high presentable standards and that the reception is opened and closed in line with department procedures and policy.
• Preparing packs for daily arrivals and w...