Job Description
Job Description
Receptionist Position - Radisson Blu Casablanca City Center
Location: 2 Boulevard Mohamed Diouri, Casablanca, Morocco
Key Responsibilities:
- Provide a warm, friendly welcome to guests with the signature Yes I Can! attitude
- Deliver excellent customer service with an informed, friendly, and effective approach
- Handle check-in and check-out procedures efficiently
- Manage reservations and guest inquiries at the 24-hour front desk
- Process payments and maintain accurate guest accounts
- Respond to guest requests and resolve issues promptly
- Maintain knowledge of hotel services, facilities, and local attractions
- Ensure company and legal requirements are maintained
- Promote company values and behaviors at all times
- Work with hotel management systems (ideally Opera/Fidelio)
Requirements:
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