Job Description

Main Duties and Responsibilities:

  • Warmly greet visiting clients, contractors, and couriers; maintain the visitor register and ensure facility access policies are followed

  • Answer, screen, and route incoming phone calls efficiently; manage central email inboxes and distribute incoming mail/parcels

  • Receive incoming shipping documents from couriers or drivers and ensure the relevant person receives them
  • Requirements:
  • Matric (Grade 12)

  • 1–2 years of experience in a front desk, reception, or customer service role (experience in logistics, transport, or supply chain is advantageous)

  • Professional telephone etiquette and strong verbal/written communication

  • Proficiency in Microsoft Office

  • Excellent organizational skills with the ability to multitask in a busy environment
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