Receptionist

Role Details

Veterinary Receptionist – Part time.

Location: Aylsham Vets, 12 Hungate Street, Aylsham, Norfolk NR11 6AA.

Contract: Permanent.

Hours: 16hrs per week.

Shift Pattern: Flexible and open to discussion.

Responsibilities

• Manage communication: Handle incoming calls and schedule appointments efficiently
• Inquiries resolution: Respond to queries via phone, email, and in-person interactions with professionalism
• Client reception: Greet and register new clients, ensuring a warm welcome
• Insurance management: Process and manage insurance forms adeptly
• Medication distribution: Dispense medications as required
• Financial transactions: Process payments accurately and efficiently
• Emotional support: Provide empathy and understanding to clients during distressing times, while maintaining professionalism
• System utilisation: Organise patients using the in‑...