Job Description

Job Description

As the first contact person to the school, the receptionist ensures positive customer satisfaction during all interactions with existing and potential parents, visitors, staff and students.

Job Purpose

To provide professional and welcoming service to all callers and visitors, enhancing the school's reputation and supporting its operational objectives.

Key Accountabilities
  • Provide the full range of information within the requested category (location, curriculum, admission procedures – including the booking of tours, tour information, administration, structure, etc.) to ensure a quality customer service experience to all callers or visitors to the school.
  • Respond to telephone calls and enquiries courteously and be able to direct calls to appropriate school personnel as part of the customer service provision for the school.
  • Relate courteously with visitors and provide the appropriate welcome to the school...

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