RECEPTION AGENT (internship)

You are the beginning of an exceptional guest experience: you will make our guests feel welcome and reflect the exceptional experience the come when they arrive!

How does your working day look like …

• At the reception, you’ll make sure that guests aren’t just contented, but enthusiastic: you’ll join the Front Office becoming part of a team
• You’ll always keep your cool – even when all the guests turn up to check in at the same time
• You’ll get everything ready for the shift
• You will help the Front Office in the management of groups
• You will follow a complete checklist and try to learn all the tasks

What is in it for you:

• Consistently offer exceptional, friendly and engaging service
• Ensure the best selection for the guest and ensure revenue is maximized through up-selling
• Recommend property facilities and assist guests with information and special reques...