Job Description
Description
The Accounts Receivable / Collections Specialist is responsible for managing the company’s incoming payments, monitoring outstanding balances, and ensuring timely collection of receivables. This role plays a key part in maintaining cash flow, minimizing bad debt, and building strong customer relationships through professional communication.
Key Responsibilities
+ Generate and distribute customer invoices accurately and in a timely manner
+ Monitor aging reports and track outstanding balances
+ Conduct proactive collections outreach via phone, email, and customer portals
+ Follow up on overdue accounts and negotiate payment terms when appropriate
+ Apply cash receipts (checks, ACH, wires, credit cards) to customer accounts
+ Reconcile AR subledger to the general ledger and investigate discrepancies
+ Resolve billing issues, short payments, and disputes in collaboration with internal teams
...
The Accounts Receivable / Collections Specialist is responsible for managing the company’s incoming payments, monitoring outstanding balances, and ensuring timely collection of receivables. This role plays a key part in maintaining cash flow, minimizing bad debt, and building strong customer relationships through professional communication.
Key Responsibilities
+ Generate and distribute customer invoices accurately and in a timely manner
+ Monitor aging reports and track outstanding balances
+ Conduct proactive collections outreach via phone, email, and customer portals
+ Follow up on overdue accounts and negotiate payment terms when appropriate
+ Apply cash receipts (checks, ACH, wires, credit cards) to customer accounts
+ Reconcile AR subledger to the general ledger and investigate discrepancies
+ Resolve billing issues, short payments, and disputes in collaboration with internal teams
...
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