Job Description
- Bachelor’s Degree in a recognized technical, engineering, scientific, managerial, business, or other discipline related to area of expertise
- At least 2+ year Workforce Management (WFM) functions experience specifically with Real Time Analysis
- Amenable to work onsite in Eastwood
- Amenable to work shifting or night shift schedule
- Good organizational and communication skills, plus knowledge of talent management programs functions
- Proficient in MS Office apps (MS Excel/Word/Power Point)
- Experience and comfortable with presenting to upper management
Job Description
- May manage various workforce management systems, such as IEX scheduling software and CMS
- Identify Triggers
- Provide essential input to leadership team so that staffing plans are based on analysis of historical performance and real time data
- Monitor adherence real time to ensur...
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