Realtime Analyst

Workforce RTA - Figure

Description for Internal Candidates

Responsible for intra-day management processes for operations located in Cebu Philippines. To achieve business service level objectives efficiently.

Responsibilities for Internal Candidates

Roles and Responsibilities

• Efficiently manage intra-day staffing and service level.
• Provide timely, accurate reports on intra-day performance.
• Monitor and drive schedule adherence.
• Communicate effectively with internal and external customers.
• Perform other duties and assignments as directed.

General Skills

• Ability to prioritize workload, meet deadlines and perform multiple tasks with attention to detail.
• Solid critical thinking, problem solving, and interpersonal skills.
• Demonstrates ability to give and receive feedbac...