Job Description

A global services company is looking for a Real-Time Operations Analyst to monitor and optimize call center performance. The candidate should have 1-2 years of experience in workforce management within the BPO sector and possess strong communication skills. Responsibilities include analyzing staffing levels, managing real-time data, and reporting service levels. Flexibility to work graveyard shifts is essential. Join a dynamic team that values operational excellence and employee collaboration.
#J-18808-Ljbffr

Ready to Apply?

Take the next step in your AI career. Submit your application to Ubiquity Global Services, Inc. today.

Submit Application