Job Description

Loadsmart Inc. seeks a Customer Service Representative to support top shippers, forecast potential load challenges, and maintain proactive communication with carriers and drivers.

You’ll coordinate with customers’ TMS, provide timely updates, track shipments, and resolve issues across phone, email, and SMS to meet service expectations.

Requirements: fluent English, strong customer service, and knowledge of U.S. geography. Hours: 07:00–16:00 CST, Thursday to Monday.

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