Job Description

A global leader in cloud communications seeks a Real Time Analyst in Metro Manila to enhance workforce management through monitoring, analysis, and coordination. Candidates must have 2+ years in workforce management and a strong background in real-time logistics. Proficiency in Microsoft Excel and familiarity with ACD and scheduling tools is necessary. Flexible working arrangements, comprehensive benefits, and a focus on employee development are provided. This role is primarily weekend-centric but includes weekday flexibility.
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