Job Description

Sagility (formerly HGS Healthcare) combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

Operation Support

Job title:

Real Time Analyst

Job Description:

  • Full understanding of RTA/Workforce tools
  • Highly proficient in MS office tools
  • Inputs daily exception request and update schedules
  • Monitors and Manage site activities to support service level agreements.
  • Reviews intra-day staffing requirements and schedules
  • Maintaining records of employee attendance and tardiness for payroll purposes
  • Managing staff...

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