Real Time Analyst

4 days ago Be among the first 25 applicants

About Us Here at Tarro we build products that empower small brick and mortar restaurants by liberating them of the operational burden of running their business. We accomplish this by providing a frictionless connection between them and their customers through our multi‑product ecosystem offering AI‑enabled order taking, delivery enablement, payment solutions, and point‑of‑sale software. Tarro has been profitable for nearly a decade and has seen 5× revenue growth in the last three years. Thousands of loyal restaurants have entrusted Tarro with their success, and together we have supported nearly 20 million customers. We are proud to be named one of Built In’s top companies to work for in 2023.

Real‑Time Analyst Responsibilities

• Track and analyze call center metrics such as service levels, queue performance, and agent availability in real time.
• Implement adjustments to schedules, staffing, and ...