Job Description
Responsibilities:
- Maintain daily upkeep of
Follow Up Boss
, clear all tasks, and maintain Inbox Zero - Apply Zillow ALM structure (Active, Long-Term, Nurture, Archived) and ensure every contact has accurate status, tags, notes, and next action
- Review AI-generated call transcripts (e.g., , ), clean and structure notes, log them into the CRM, and assign action items
- Provide a daily (Mon–Fri) summary of priority contacts and outstanding follow-ups
- Create and manage email drip and nurture campaigns; segment contacts and monitor engagement
- Flag hot leads and urgent follow-ups
- Provide weekly open-house opportunities, new listings, and price-improved properties
- Prepare birthday and home anniversary reports
- Maintain a likely to sell outreach list and assist with postcards and engagement campaigns
- Organize and prioritize inbox communications; flag urgent emails
- Draft professional email...
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