Job Description

Responsibilities:

  • Maintain daily upkeep of
    Follow Up Boss
    , clear all tasks, and maintain Inbox Zero
  • Apply Zillow ALM structure (Active, Long-Term, Nurture, Archived) and ensure every contact has accurate status, tags, notes, and next action
  • Review AI-generated call transcripts (e.g., , ), clean and structure notes, log them into the CRM, and assign action items
  • Provide a daily (Mon–Fri) summary of priority contacts and outstanding follow-ups
  • Create and manage email drip and nurture campaigns; segment contacts and monitor engagement
  • Flag hot leads and urgent follow-ups
  • Provide weekly open-house opportunities, new listings, and price-improved properties
  • Prepare birthday and home anniversary reports
  • Maintain a likely to sell outreach list and assist with postcards and engagement campaigns
  • Organize and prioritize inbox communications; flag urgent emails
  • Draft professional email...

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