Job Description
Qualifications
Requirements/Skill•Educational Attainment: Sales: Degree, Diploma with CS/BPO experience. If Diploma, must have at least a year of Sales experienceService: Degree, Diploma with CS/BPO experience. Highly recommended is with Bachelor’s Degree, if Diploma must have at least a year of BPO/CS experience•Industry Experience: Sales: Preferable with 1 year Sales (BPO) background voice support. If no BPO experience, must have a year of Sales experience (F2F, virtual/calls)Service: Preferable with 1 year CS (BPO) background voice support. if no BPO experience, a year of experience in customer service environment•Language Competency: Sales/ Service: EN C1, Malay C1Must meet competencies on both languages SHL/Hallo AI•Skill Competency: Sales/ Service: EN C1, Malay C1Must meet competencies on both skill languages using Mock Call Assessment•Technical Competency: Product Background - Preferably technology savvyTyping Speed - 40 WPMComputer Literacy - Good to have, passed customer l...
Requirements/Skill•Educational Attainment: Sales: Degree, Diploma with CS/BPO experience. If Diploma, must have at least a year of Sales experienceService: Degree, Diploma with CS/BPO experience. Highly recommended is with Bachelor’s Degree, if Diploma must have at least a year of BPO/CS experience•Industry Experience: Sales: Preferable with 1 year Sales (BPO) background voice support. If no BPO experience, must have a year of Sales experience (F2F, virtual/calls)Service: Preferable with 1 year CS (BPO) background voice support. if no BPO experience, a year of experience in customer service environment•Language Competency: Sales/ Service: EN C1, Malay C1Must meet competencies on both languages SHL/Hallo AI•Skill Competency: Sales/ Service: EN C1, Malay C1Must meet competencies on both skill languages using Mock Call Assessment•Technical Competency: Product Background - Preferably technology savvyTyping Speed - 40 WPMComputer Literacy - Good to have, passed customer l...
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