Quote Desk Support Team Leader

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

Role Overview
The Quote Desk Support Team Leader is a hands-on role responsible for creating accurate, compliant, and commercially optimized quotes in Salesforce CPQ, while also acting as the primary escalation point for Quote Desk Support Analysts. This position operates in a low touch management model, with a strong emphasis on individual contribution, complex deal execution, and real-time support of the quote desk function. In addition to producing quotes, the Team Leader provides guidance on non-standard, high-value, or complex commercial scenarios, ensures adherence to internal pricing and quoting policies, and supports continuous improvement of quoting processes and Service...