Qualtiy Coordinator

Rentokil Boecker® Quality Coordinator is held accountable for the below job responsibilities:

●        Conduct basic internal audits on the sales and operations department and identify non-conformities in the processes.

●        Provides, compiles and reports accurate data to management for internal use upon request.

●        Verifies accuracy of client files to determine eligibility, and accuracy reporting according to the company guidelines, policies and procedures.

●        Handles data collection with high sensitivity of all methods: courtesy calls, CVC, call back follow up call, audit calls, and courtesy visits.

●        Receives client complaints and call back data, communicates and follows up with concerned stakeholders to ensure client satisfaction.

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