Qualtiy Coordinator

Rentokil Boecker® Quality Coordinator is held accountable for the below job responsibilities:

● Conduct basic internal audits on the sales and operations department and identify non-conformities in the processes.

● Provides, compiles and reports accurate data to management for internal use upon request.

● Verifies accuracy of client files to determine eligibility, and accuracy reporting according to the company guidelines, policies and procedures.

● Handles data collection with high sensitivity of all methods: courtesy calls, CVC, call back follow up call, audit calls, and courtesy visits.

● Receives client complaints and call back data, communicates and follows up with concerned stakeholders to ensure client satisfaction.

● Records accidents at clients’ premises and identifies root causes in order to avoid their reoccurrence.

● Performs internal audits on operations departments of all LOBs and identifies non conformities in processes and ma...