Quality & Training Manager

Position Summary

This exciting, fast‑paced role involves managing both quality assurance and training strategies on a large, complex, and dynamic program. The candidate will develop and implement a holistic quality and learning strategy, evolving the quality model and training frameworks to drive program performance. They will oversee the management, growth, and development of a large, multinational quality and training team.

Responsibilities

• Strategic Leadership & Process Optimization
  • Lead quality and training activities for a global program
  • Develop a team of quality professionals and trainers to deliver metrics aligned to customer and business requirements
  • Develop and own solutions to establish efficient quality and training processes, streamlining existing workflows for maximum impact
  • Lead development of new quality processes, training modules, instructional design frameworks, and evaluation...