Quality & Process Improvement Lead

TaskUs in Medellín is looking for a Quality Manager to oversee quality delivery and drive performance improvement within teams. This role is pivotal for ensuring that operational excellence is maintained across aligned campaigns. You will monitor KPIs, support the training needs, and facilitate quality audits.

Ideal candidates should have a BPO background, strong analytical skills, and a proven track record in management. Join us to be part of an inclusive culture that values people and performance.