Job Description

Job Title: Quality Manager

Job Description

The Quality Manager leads and maintains the company’s quality management system, ensuring that products and distributed goods consistently meet regulatory, contractual, and customer requirements. This role oversees internal and external audits, manages customer complaints and non-conformances, and partners closely with engineering, suppliers, and manufacturing teams to drive continuous improvement. The position offers strong opportunities for career growth in a family-owned organization with a focus on training, development, and advancement.

Responsibilities

  • Manage and maintain the quality management system (QMS) to ensure it remains effective, compliant, and aligned with business objectives.
  • Evaluate data from the QMS to identify trends, issues, and opportunities for improvement, and make clear, data-driven business recommendations.
  • Manage the customer complaint system by invest...

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