Job Description

A global service provider in Cavite, Philippines is seeking a Quality Manager to drive operational excellence and ensure quality standards. The role involves mentoring team members, monitoring performance metrics, and conducting audits for continuous improvement. Candidates should have at least three years of quality management experience in a BPO environment, with excellent communication skills and competency in problem-solving. Experience with AI or content moderation is a plus. Join our People First culture and help define quality operations.
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