Quality Manager

AUTHENTICALLY YOU

Explore an exciting new career path at W Hotels where your authenticity is celebrated. W Hotel’s work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.

W Sydney, the largest W Hotel in the world and a keystone of Darling Harbour, is redefining luxury and lifestyle hospitality. With bold design, vibrant energy, and world-class service, we create unforgettable experiences for our guests.

We have a rare opportunity for a dynamic and strategic Quality Manager to come join the W Sydney Tribe. Reporting directly to the General Manager, this instrumental role will drive excellence across our Rooms and Beverage & Food Operations, ensuring the highest standards of guest satisfaction and operational performance.

POSITION SUMMARY

The position is responsible for implementing quality assurance processes and ensures all training and dev...