Job Description

A global digital infrastructure company is seeking an Associate Customer Support Process Analyst to enhance data-driven quality governance within Customer Support. The role includes conducting QA audits, identifying improvement opportunities, and collaborating with cross-functional teams. Candidates should have 2+ years of experience in relevant functions, strong analytical skills, and a proactive mindset. A hybrid work setup is offered, located in Pasig, Philippines, with a mid shift from 4 PM to 1 AM.
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