Quality Expert

Description GSPANN is hiring a Quality Expert to define and govern delivery quality standards, audits, and compliance across multiple engagement models. The role focuses on driving delivery excellence through audits, KPI-based reporting, risk management, and continuous improvement initiatives.

Role and Responsibilities

Define and implement delivery quality standards and governance frameworks across all engagement models.

Plan and conduct periodic project audits to assess compliance with quality standards, contractual commitments, and delivery best practices.

Identify non-compliant projects and clearly highlight risks, gaps, and business impact.

Partner with project managers and delivery leaders to define corrective and preventive action plans for audit deviations.

Track audit observations to closure and ensure sustained compliance across engagements.

Escalate critical quality and delivery risks to leadership with clear, act...