Quality Engineer

MUST HAVE

Complaint handling / investigations experience – does not want candidates just doing complaint intake

Gathering evidence

Critical thinking

Understands complaint world

Does not need MDR experience but that’s a plus

No lab people (manager does not like candidates coming from a lab environment)

Investigated samples

Understand confirmed and not confirmed

CAPA’s

5 why’s

Complaint Remediation Quality Specialist

Responsible for executing targeted product complaint remediation activities. This role focuses on retrospective complaint investigations, documentation updates, and cross-functional collaboration to ensure compliance with internal standards and external regulatory expectations.

MAJOR RESPONSIBILITIES

• Review and remediate historical product complaints to ensure completeness, accura...